Integrity
We do what we say we will do, and we are honest when something needs to change.
About Us
Your partner in high-quality NDIS support — calm, steady support.
Who we are
Support built around the person, not the paperwork
Our promise
“Calm, steady support” is not a slogan for us — it is the standard we measure ourselves against every single day.
Still Care exists to make good support easy to get. We work with NDIS participants across daily living, community life, skill development and accommodation, and we take the time to understand what each person actually wants from their plan before we suggest anything.
Our approach is deliberately unhurried at the start. We meet with participants, families and support coordinators, listen carefully, and build a plan around real goals rather than a standard service package. From there, we match support workers thoughtfully — for skills, but also for personality and communication style, because consistency and rapport make an enormous difference to how support feels day to day.
Every member of our team is screened, trained and supported in their own right. We invest in ongoing professional development so that our practice reflects current standards in disability support, and we supervise our staff properly so that quality holds up over time, not just at the beginning of an engagement.
We are also straightforward to deal with. If something is not working, we want to know early, and we will change it. Participants and families always have a direct line to someone who can make a decision — no long chains, no being passed around.
What we stand for
Our values
Four principles that shape how we hire, how we plan and how we show up.
Respect
Every participant is treated as the expert on their own life, choices and preferences.
Excellence
We review our work constantly and hold ourselves to a high, measurable standard.
Inclusion
We work to remove barriers so participants can take a full part in community life.
Why choose us
Built around the people we work with — not a service catalogue
Tailored Approach
No two participants want the same things from their plan, so we never work from a template. We take the time to understand your goals, your routine and the people around you, then build a support plan that fits. As circumstances change, the plan changes with them.
Innovative Programs
We are always looking for better ways to support the people we work with. From creative community projects to practical life-skills workshops, our programs are designed to open opportunities and keep participants genuinely engaged rather than simply occupied.
Comprehensive Support Network
Good support does not stop at the front door. We coordinate with families, health professionals, support coordinators and community organisations so that everything works together, and we stay contactable when questions come up between visits.
What drives us
Mission
To deliver exceptional, personalised NDIS support that measurably improves quality of life. We are committed to compassionate care, genuine relationships, and helping every participant work towards the goals that matter to them.
Vision
To be recognised as a leading NDIS provider — known for excellence, innovation and inclusion — and to help build communities where every person has the support and opportunity they need to thrive.
Get in touch
Let's talk
Whether you are new to the NDIS or looking for a provider who will actually listen, we would be glad to hear from you.
- Phone
- 1300 015 034
- ABN
- 36 703 978 250
Support across Melbourne and regional Victoria
We provide NDIS support that bridges Melbourne’s diverse communities, bringing calm, responsive care to every home. Our commitment is to understand and meet the unique needs of each participant.
Communities we support include
- Berwick
- Caroline Springs
- Clayton
- Dandenong
- Footscray
- Hoppers Crossing
- Preston
- Springvale
- Sunshine
- Werribee
- Regional Victoria