Assist – Travel and Transport
Safe, reliable transport and travel training so getting there is never the barrier.
Our service
Transport is one of the most common obstacles to a full and active life. We provide safe, reliable transport to appointments, work, study, activities and social commitments, with support workers who are punctual and prepared.
Alongside direct transport, we offer travel training for participants who want to use public transport independently. This is built up gradually — planning a route together, travelling alongside a support worker, then progressively stepping back until the journey can be made alone.
Vehicles are well maintained, drivers are fully checked and insured, and every trip is planned with the participant's comfort and safety in mind.
What this support can include
- Transport to appointments, work, study and social activities
- Travel training for independent public transport use
- Route planning and timetable familiarisation
- Support with taxi, rideshare and community transport bookings
- Assistance with mobility aids and safe vehicle transfers
- Fully insured vehicles and screened, licensed drivers
Why choose us
Built around the people we work with — not a service catalogue
Tailored Approach
No two participants want the same things from their plan, so we never work from a template. We take the time to understand your goals, your routine and the people around you, then build a support plan that fits. As circumstances change, the plan changes with them.
Innovative Programs
We are always looking for better ways to support the people we work with. From creative community projects to practical life-skills workshops, our programs are designed to open opportunities and keep participants genuinely engaged rather than simply occupied.
Comprehensive Support Network
Good support does not stop at the front door. We coordinate with families, health professionals, support coordinators and community organisations so that everything works together, and we stay contactable when questions come up between visits.
What drives us
Mission
To deliver exceptional, personalised NDIS support that measurably improves quality of life. We are committed to compassionate care, genuine relationships, and helping every participant work towards the goals that matter to them.
Vision
To be recognised as a leading NDIS provider — known for excellence, innovation and inclusion — and to help build communities where every person has the support and opportunity they need to thrive.
Get in touch
Let's talk
Whether you are new to the NDIS or looking for a provider who will actually listen, we would be glad to hear from you.
- Phone
- 1300 015 034
- ABN
- 36 703 978 250
Support across Melbourne and regional Victoria
We provide NDIS support that bridges Melbourne’s diverse communities, bringing calm, responsive care to every home. Our commitment is to understand and meet the unique needs of each participant.
Communities we support include
- Berwick
- Caroline Springs
- Clayton
- Dandenong
- Footscray
- Hoppers Crossing
- Preston
- Springvale
- Sunshine
- Werribee
- Regional Victoria