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Accommodation / Tenancy

Support to find a home, understand your tenancy and keep it running well over the long term.

Handing over the keys to a new home

Our service

Finding and keeping a suitable home is fundamental to everything else. We support participants to search for accommodation, understand what a lease actually commits them to, communicate with landlords and agents, and meet the ongoing obligations of a tenancy.

Once a participant is settled, support continues. We help with rent and bill routines, inspections, maintenance requests and neighbour relationships — the practical realities that keep a tenancy secure.

Where a tenancy is at risk, we act quickly, working with the participant, the landlord and any relevant services to resolve the issue before it escalates.

What this support can include

  • Searching for and applying for suitable accommodation
  • Understanding leases, tenancy rights and responsibilities
  • Communication with landlords, agents and housing providers
  • Support with rent, bills, inspections and maintenance requests
  • Help setting up a new home and settling into the area
  • Early intervention where a tenancy is at risk
A participant and their family planning supports around a table

Why choose us

Built around the people we work with — not a service catalogue

  • Tailored Approach

    No two participants want the same things from their plan, so we never work from a template. We take the time to understand your goals, your routine and the people around you, then build a support plan that fits. As circumstances change, the plan changes with them.

  • Innovative Programs

    We are always looking for better ways to support the people we work with. From creative community projects to practical life-skills workshops, our programs are designed to open opportunities and keep participants genuinely engaged rather than simply occupied.

  • Comprehensive Support Network

    Good support does not stop at the front door. We coordinate with families, health professionals, support coordinators and community organisations so that everything works together, and we stay contactable when questions come up between visits.

What drives us

Mission

To deliver exceptional, personalised NDIS support that measurably improves quality of life. We are committed to compassionate care, genuine relationships, and helping every participant work towards the goals that matter to them.

Vision

To be recognised as a leading NDIS provider — known for excellence, innovation and inclusion — and to help build communities where every person has the support and opportunity they need to thrive.

Get in touch

Let's talk

Whether you are new to the NDIS or looking for a provider who will actually listen, we would be glad to hear from you.

ABN
36 703 978 250

Support across Melbourne and regional Victoria

We provide NDIS support that bridges Melbourne’s diverse communities, bringing calm, responsive care to every home. Our commitment is to understand and meet the unique needs of each participant.

Communities we support include

  • Berwick
  • Caroline Springs
  • Clayton
  • Dandenong
  • Footscray
  • Hoppers Crossing
  • Preston
  • Springvale
  • Sunshine
  • Werribee
  • Regional Victoria